FAQ
Frequently Asked Questions
General Questions
We primarily serve the Minneapolis-St. Paul metro area and Western Wisconsin. For larger projects, we may be able to travel further. Contact us to discuss your specific location.
Yes, Kaeham Company is fully licensed and insured. We carry comprehensive general liability insurance and workers’ compensation coverage for all our employees.
Kaeham Company was founded in 2017, but our founders bring over 45 years of combined experience in the construction and restoration industry.
Project-Related Questions
The first step is to contact us for an initial consultation. We’ll discuss your needs, schedule a site visit if necessary, and provide you with a detailed estimate.
Project timelines vary depending on the scope and complexity of the work. During our initial consultation, we’ll provide you with a detailed project timeline. We pride ourselves on sticking to our schedules and keeping you informed of any changes.
Yes, we stand behind our work. We offer a comprehensive warranty on our craftsmanship, and as certified installers for many top brands, we can often provide extended manufacturer warranties on materials.
Financial Questions
Yes, we provide free initial consultations and estimates for all projects.
Our pricing structure depends on the nature of the project. For some projects, we use a fixed-price model, while others may be billed on a time-and-materials basis. We’ll discuss the most appropriate pricing structure for your project during our initial consultation.
Yes, we do offer financing options! We understand that home improvements and renovations can be significant investments. Please contact us to discuss the various financing options available for your specific project.
During the Project
We take great care to protect your property. This includes using dust barriers, floor protection, and carefully moving and covering furniture. We’ll discuss specific protection measures for your project before work begins.
We believe in regular, transparent communication. You’ll receive weekly written updates at a minimum, and we’re always available to answer questions or address concerns as they arise.
While we always try to accommodate client requests, changes after a project has started may impact the timeline and budget. We encourage thorough planning in the initial stages to minimize mid-project changes.
Disaster Recovery
First, ensure your safety and that of your family or employees. Then, contact us immediately. We offer 24/7 emergency response for disaster recovery situations.
Our emergency response team is available 24/7. We typically respond within 24 hours for emergency situations, often much sooner.
Still Have Questions?
If you don’t see your question answered here, please don’t hesitate to contact us. We’re always happy to provide more information and address any concerns you may have.